Thank you for visiting the Mountwest Support Group section. To give a description of the services we provide we'll give a small introduction of the pages you can find links in the dropdown list on your right.
The Mountwest Help Desk provides support for Students, Faculty, and Staff. The Help Desk is located in room 108.
The Help Desk provides support for the following areas:
- Banner (Faculty and Staff Gateway)
- Student Self-Service
- Email (Office 365 accounts)
- Student Printing
- Faculty/Staff and Student ID's
- Campus Telephony Support
Banner is our organizational database and on our page three buttons are available for logging in, testing features, and training.
Open computing can be a concern for students in that they often need computer access to complete assignments, the hours can be found on that page..
HELP DESK HOURS:
Monday-Thursday: 8:00 a.m. - 6:00 p.m.
If you are unable to contact us during the normal business hours, please call 304-710-3470 to leave a phone message. We will return your call as soon as possible.